• Customer Relationship Management

Powerful search
Contact information
Notes
History
Purchases
Workorder
Layaways
Special orders
Serialized items linked to customer records
Credit accounts
Custom groups / types
Mailing labels
Mailchimp integration for easy email campaigns
Email receipts

  • Add-ons

Online Ordering – Menu Drive
Wholesaler Online Ordering
FieldPro – Field ordering
Mercury Payment Systems
Online Reporting Module
MSA Reporting

  • Reporting

Export report data
Profit, loss, taxes and more
Charts by category, time or work order
Inventory Reports
Current Assets
History
Average Days Until Sold
Vendor
Grouped Sales Reports
Day
Hour
Item
Price Rule/Discount
Category/Department
Employee
Vendor/Manufacturer
Sale and Payment Balances

  • Register / Point of Sale

Multiple Registers
Barcode scanner support
Touch-screen support
Keyboard shortcuts
Customer facing display
Customizable menus
Customizable payment types
Integrated credit card processing
Plug-n’-play
Multiple processors
No manual reconciliation
Encrypted credit card swipers
Gift cards
Refunds
Quotes
Layaways
MSA Reporting
Deposits – CRV Recycling Fee
Credits
Workorder checkout
Discounts
Taxes
Unlimited tax classes / levels
Multiple Tax Levels
Fast editing and item look-up
Customer sales tracking
Customizable receipts
Customer balance statements

  • Employee Accountability

Time clock
Transaction log
Employee Log
Inventory changes and updates
Sales
Work orders / service
Customizable roles
External Logins

  • Security

128 bit SSL encryption
Multiple firewalls
3 Security Levels to choose from
Intrusion monitoring and detection

  • Inventory

Inventory management
Inventory counts
Quick and easy item creation and management
Item descriptions
Categories
Tags
Advanced Item Types
Boxes of items
Bulk items
Matrices
Serialized items
Assemblies
Serialized Assemblies
Employee inventory activity tracking
Inventory history
Inventory reconciliation
Transfer items between stores
Label generation and printing
Purchase orders
Desired inventory levels
Reorder points
Advanced purchase ordering integration

  • Service

Work order creation and tracking
Estimates
Special orders
Customer tracking
Maintenance history by item and customer
Assign employees to each item/charge
Warranty shortcuts
Service history
Description
Color
Size
Serial #